Privacy Policy

Privacy Policy

Delta Recovery ("we," "us," "our") is committed to protecting your personal information. This policy explains how we collect, use, and protect the information you share when you opt in to receive SMS messages from us.

Information We Collect

When you opt in to receive text messages from Delta Recovery, we may collect:

  • Your mobile phone number

  • Your name, if you provide it

  • Your opt-in date and method (web form, in-person, verbal)

  • Message delivery data (timestamps, delivery status)

How We Use Your Information

We use your information only to:

  • Send you messages you have opted in to receive — program updates, appointment reminders, recovery resources, and service notifications

  • Respond to your inquiries or requests sent via SMS

  • Maintain records of your consent as required by law

Sharing Your Information

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties or affiliates, internal or external.

We may share your information only with trusted service providers who help us deliver SMS messages on our behalf — such as SMS gateway providers and mobile carriers. These vendors are contractually required to keep your information secure and use it only to deliver messages for Delta Recovery.

Opt-Out

You can stop receiving messages at any time. Reply STOP to any message from us. After you opt out, we will send one confirmation message and will not send further texts unless you opt in again.

Help

If you have questions about our messaging program, reply HELP to any message or contact us at:

Delta Recovery
931.548.6901

Data Security

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.

Data Retention

We retain your information for as long as you are enrolled in our SMS program or as required by applicable law. You may request deletion of your data by contacting us at the address above.

Changes to This Policy

We may update this policy periodically. If we make material changes, we will notify you by SMS. Continued participation in our messaging program means you accept the updated policy.

Terms and Conditions

SMS Terms & Conditions

Program Name

Delta Recovery SMS Messaging Program

Program Description

By opting in, you agree to receive recurring text messages from Delta Recovery about recovery support services, program updates, appointment reminders, transportation notifications, and community resources. These are service-related messages, not marketing.

Message Frequency

Message frequency varies. You may receive up to [X] messages per week depending on your program participation and needs.

Message and Data Rates

Message and data rates may apply. Charges depend on your mobile carrier and data plan. Contact your wireless provider if you have questions about your plan.

Carriers are not liable for delayed or undelivered messages.

How to Opt Out

You can cancel at any time. Reply STOP to any message from us. We will send one confirmation and then stop all further messages. To restart, opt in again as you did originally.

How to Get Help

Reply HELP to any message for assistance, or contact us directly:

Delta Recovery
931.548.6901
deltarecovery.org

Consent

By providing your mobile phone number and opting in — whether through a web form, in-person enrollment, or verbal agreement — you consent to receive recurring automated text messages from Delta Recovery at the number you provided. Consent is not a condition of receiving services.

Privacy

Your mobile information will not be shared with third parties for marketing or promotional purposes. For full details on how we handle your data, see the Privacy Policy section above.

Changes to These Terms

We may update these terms at any time. Continued participation in our SMS program means you accept the updated terms.